Home > Frequently Asked Questions

What is ARM & HAMMER® Baking Soda?
 
What is the Power of Baking Soda?
 
Is the ARM & HAMMER® Baking Soda used in its natural state in the vacuum bags and filters or is it changed for use in these products?
 
Do the ARM & HAMMER® vacuum bags and filters deodorize?
 
What can ARM & HAMMER® vacuum bags and filters do to deodorize carpet and upholstery?
 
How long does ARM & HAMMER® Baking Soda work in vacuum bags and filters?
 
How often do I need to replace my ARM & HAMMER® Baking Soda vacuum bags and filters?
 
What are the benefits of ARM & HAMMER® vacuum bags and filters?
 
Are ARM & HAMMER® vacuum bags and filters safe for pets and children?
 
Are ARM & HAMMER® vacuum bags and filters washable?
 
How much ARM & HAMMER® is used in the products?
 
Do you guarantee the ARM & HAMMER® vacuum bags and filters?
 
What does ‘Allergist Recommended’ mean?
 
Are all the ARM & HAMMER® vacuum bags recommended by Allergists?
 
Where can I get answers to other questions?
 
How can I order a free LAW & ODOR coloring book?
 
What is Pet Fresh™?
 


What is ARM & HAMMER® Baking Soda?
Baking Soda, also known as sodium bicarbonate, is a naturally occurring substance that is found in all living things, where it helps regulate their pH balance. ARM & HAMMER® Baking Soda is made from soda ash, also known as sodium carbonate. To make ARM & HAMMER® Baking soda, the soda ash is mined in the form of an ore called trona. The soda ash is then dissolved into a solution through which carbon dioxide is bubbled and sodium bicarbonate precipitates out, forming “Pure, Safe and Natural”
ARM & HAMMER® Baking Soda.
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What is the Power of Baking Soda?
As dirty air passes through the vacuum bag or filter, ARM & HAMMER® baking soda particles neutralize odor bearing chemicals. As a result, clean, odor-free air is released into your home.
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Is the ARM & HAMMER® Baking Soda used in its natural state in the vacuum bags and filters or is it changed for use in these products?
In our vacuum bags and filters, ARM & HAMMER® Baking Soda is added as part of a special, proprietary, treatment to provide maximum deodorization in a small space.
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Do the ARM & HAMMER® vacuum bags and filters deodorize?
ARM & HAMMER® Baking Soda’s deodorization power is legendary! Baking soda has been used for generations to tackle tough deodorizing jobs - especially in your refrigerator and freezer.  Now you can clean your home and neutralize odors from food, pets and other naturally occurring sources by using vacuum bags and filters coated with ARM & HAMMER® baking soda!How long does ARM & HAMMER® Baking Soda work in vacuum bags and filters?
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What can ARM & HAMMER® vacuum bags and filters do to deodorize carpet and upholstery?
The vacuum process removes the dirt and debris and transports it to the bag or dust container. When it is no longer in your carpet or upholstered furniture it can no longer “ferment” and create the acidic fumes associated with unpleasant odors.
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How long does ARM & HAMMER® Baking Soda work in vacuum bags and filters?
Bags and filters are packaged to preserve maximum deodorizing potential so you get full strength protection when you first install the bag or filter in your vacuum. The deodorizing ingredient is effective until your bag or filter is replaced, providing you replace your bags as recommended every one to two months and filters every 90-120 days. For more information on changing your bags and filters, refer to our Usage Tips section.
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How often do I need to replace my ARM & HAMMER® Baking Soda vacuum bags and filters?
It all depends on how frequently you vacuum your home. Visit our Usage Tips section to find out how to get the most out of your vacuum and vacuum accessories.
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What are the benefits of ARM & HAMMER® vacuum bags and filters?
ARM & HAMMER® vacuum bags and filters eliminate odors caused by mold, bacteria and fungi while you vacuum. You get the best of both worlds by using our bags and filters – removing dirt and allergens, while at the same time eliminating odors.
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Are ARM & HAMMER® vacuum bags and filters safe for pets and children?
Yes. ARM & HAMMER® vacuum bags and filters are as safe as the manufacturer branded vacuum bags and filters.
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Are ARM & HAMMER® vacuum bags and filters washable?
No. If you wash an ARM & HAMMER® bag or filter, you will lose the odor-eliminating properties of the bag or filter. Note: you should never wash a vacuum bag or filter unless specifically instructed to do so by the manufacturer.
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How much ARM & HAMMER® is used in the products?
Each bag and filter has been enhanced with a specific amount of the proprietary deodorizing mix in order to maximize the product’s effectiveness. The amount has been calculated for the volume of maximum dust capacity in each application.
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Do you guarantee the ARM & HAMMER® vacuum bags and filters?
Yes. In fact, ARM & HAMMER® vacuum bags and filters are guaranteed to be free from defects in material and workmanship. Should a defect occur, please call 1-888-800-2302 to find out how to receive a free replacement.
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What does ‘Allergist Recommended' mean?
4 out of 5 allergists would recommend ARM & HAMMER® premium allergen vacuum bags as a way to relieve or reduce allergy symptoms. All ARM & HAMMER® Premium Allergen vacuum bags are recommended by Allergists, even if the package does not have the logo. Updated packaging, with the Allergist recommended logo, will be available starting April 2008.
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Are all the ARM & HAMMER® vacuum bags recommended by Allergists?
The ARM & HAMMER® premium allergen vacuum bags are recommended by Allergists. Allergists recommend using the ARM & HAMMER® premium allergen vacuum bags with HEPA filters, for a clean and healthy home. Updated packaging, with the Allergist recommended logo, will be available starting September of 2007.
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Where can I get answers to other questions?
Please refer to our Contact Us page for our phone number and an e-mail form that you can use to send us questions. Service representatives will be able to provide additional information. Our hours are Monday through Friday, 8:00 a.m. - 7:30 pm CST and Saturday, 10:00 am - 6:30 pm CST.
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How can I order a free LAW & ODOR coloring book?
E-mail us at armhammervac@speedymail.com or call 1-888-800-2302 and request a coloring book for each of the children in your household free of charge. Please refer to our contact information for our business hours. Allow 4-6 weeks to receive your coloring books.
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What is Pet Fresh?
ARM & HAMMER Pet FreshTM products deliver real freshness, not just a cover up. Each vacuum bag contains twice the amount of the deodorizing formula found in all ARM & HAMMER® dust bags. In addition, Pet FreshTM vacuum bags are the same quality as the Premium Allergen bags, which mean they retain up to 100% of dust mite debris, household fibers, and grass and ragweed pollens.
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The ARM & HAMMER and Pet Fresh names and logos, the Allergist Recommended badge, and “A Cleaner, Odor Free Home Starts Here” are trademarks of Church and Dwight Co., Inc.